Accessibility Statement

Our Commitment to Accessibility

Safe Place Counseling & Consulting LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Safe Place Counseling's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are working to achieve and maintain WCAG 2.1 Level AA conformance and are in the process of conducting a thorough review of our website to identify and address any accessibility issues.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for better screen reader navigation
• Keyboard navigation support
• Text alternatives for non-text content
• Color contrast that meets WCAG 2.1 AA standards
• Resizable text without loss of content or functionality
• Clear headings and labels
• Consistent navigation
• Focus indicators for keyboard users
• ARIA landmarks and roles where appropriate

Limitations and Alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations, and potential solutions:

• PDF Documents: Some of our older PDF documents may not be fully accessible. We are working to remediate these documents or provide alternative formats upon request.
• Third-Party Content: Some content provided by third parties may not be fully accessible. We are working with our partners to improve the accessibility of this content.
• Videos: Some older videos may not have captions or audio descriptions. We are working to add these features to all video content.

If you encounter any accessibility barriers on our website, please contact us (see below). We will make all reasonable efforts to provide the information in an alternative format.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:

• Email: info@safeplacecounseling.org
• Phone: 832.831.6178
• Mail: 11767 Katy Freeway, #1130, Houston, TX 77079

We aim to respond to feedback within 3 business days.

Assessment and Compliance

Our website's accessibility is evaluated in the following ways:

• Self-evaluation using automated testing tools
• Manual testing with assistive technologies
• User feedback and reporting
• Periodic reviews by our development team

Physical Accessibility

In addition to digital accessibility, Safe Place Counseling is committed to ensuring our physical locations are accessible to people with disabilities. Our facilities include:

• Wheelchair accessible entrances and rooms
• Accessible restrooms
• Designated accessible parking spaces
• Elevator access where applicable
• Service animal accommodation

If you require any specific accommodations for your visit, please contact us in advance so we can best assist you.

Accommodation Requests

Safe Place Counseling is committed to providing equal access to our services for all individuals. If you need any accommodations to access our services, please let us know. Examples of accommodations we can provide include:

• Materials in alternative formats (large print, electronic, etc.)
• Sign language interpretation
• Assistive listening devices
• Telehealth options for those unable to travel to our locations
• Flexible scheduling to accommodate transportation or other needs

To request accommodations, please contact us at least 48 hours in advance of your appointment.